• phone +971 555 7634 83
  • electro-marker-icon Store Location
  • Currencies
    • AED
At Habibi Technology LLC, we strive to provide our customers with the best possible service and products. However, we understand that sometimes you may need to return or exchange a product you purchased from us. That's why we have a hassle-free return and exchange policy to ensure that you are satisfied with your purchase.

If you receive a damaged, wrong, or missing item upon delivery, please inform us within 1 working day of receipt so we can assist you accordingly. Returns and exchanges are valid within 14 days of your purchase date, provided that the item is 100% intact and in the same condition it was sold. To return or exchange an item, you must provide the original invoice.

Before sending the item back to us, please contact our customer service team by phone or email to inform us of the reason for the return or exchange. We want to ensure that we understand your concerns and can assist you accordingly.

Please note that assembled gaming PCs or assembled parts cannot be returned or exchanged. Only items in their original sealed packaging are eligible for returns or exchanges. This is to ensure that the item has not been tampered with or damaged in any way.

Delivery charges for returning an item(s) are the responsibility of the customer and must be paid by the customer. We recommend that you use a trackable shipping service and purchase shipping insurance to ensure that the item is returned to us safely.

All original packaging must be unopened and in the condition it was provided to you. Any packaging materials included with your purchase such as disks, CDs, manuals, materials, warranty cards, and digital media must be returned with the item. This is to ensure that we can provide a complete refund or exchange for the item.

Please note that accessories, software products, cartridges, and toners do not qualify for a refund or exchange under this policy. Refunds will only be issued through the original mode of payment used during the purchase. This is to ensure that we can provide a secure and reliable refund process for our customers.

At Habibi Technology LLC, we value our customers' satisfaction and want to make sure you're happy with your purchase. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact our customer service team. We are always here to help and provide the best possible service for our customers.